Delivery Policy
Delivery Times: We are unable to guarantee delivery at a specific time.  You may request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.  Our deliveries typically go out daily between 2-3pm.

Recipient Will Be Contacted: We will contact the recipient ahead of delivery to coordinate a delivery time. If unable to reach the recipient, delivery will still be attempted. 

If No One is Home: Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return. 

Request to Leave Item at Door: The customer assumes all liability for requests to leave gift items. We cannot be held responsible for missing or faulty product due to this special request.

If a customer pays for delivery but recipient comes to pick up the item we will add flowers to floral arrangements to cover the cost.  

Every order is important to us because we know how important it is to you. We earnestly endeavour to please every customer with beautiful flowers and accommodating service. Knowing that flowers are a perishable natural product and that floral arrangements and floral gifts are handmade, we make every effort to fortify our floral products and ensure the quality, accuracy, and beauty of our work. Many variables determine whether a flower will last as long as anticipated or whether a designer has created something which you will enjoy. Because we constantly seek ways to bring some of these variables under our control for improved floral performance, we welcome your comments and inquiries. Also, if you are not completely satisfied with the quality of one of our products, then please contact us immediately and we will promptly take the appropriate action.